Laing O’Rourke prides itself on never standing still. An important part of our culture is our collective sense of responsibility to always seek ways to improve. This philosophy manifests itself in our determination to continually challenge ourselves and the wider industry to change from within.
To continue on our extraordinary journey, we must identify exemplary behaviours, formalise them into everything we do every day, and embed them through the culture of our business worldwide.Ray O'RourkeChairman
The evolution of our business reflects, above all, the experience and values of its founding shareholders. Because they have spent their entire careers in the construction industry – from site to boardroom – preserving the health, welfare and safety of our people is a paramount value. This is expressed today through our ‘Mission Zero’ objective to eradicate all accidents from our organisation by 2020.
Laing O’Rourke is above all a projects business. Nothing animates the business quite like involvement in major projects and their successful delivery. To coin a phrase - “projects are the engine room of the business”.
A central pillar of project-driven activity is self-reliance and the nurturing of independent strength – an essential feature of the company mission to create an enduring enterprise which finds expression in the one-team approach and an emphasis on self-delivery.
A fourth key trait is a passion for excellence, engineering and entrepreneurialism – and for investing in cutting-edge innovation which can contribute to the creation of a large-scale business with engineering excellence at its core.
In terms of culture, Laing O’Rourke is - as an organisation - impatient for success, one which is demanding in terms of performance, effort and loyalty.
Today, this culture is the unifying force for all our activities around the world and is captured through our corporate values. These are the expression of our shared understanding of what we stand for, how we behave and what we aspire to become as an organisation.
Make safety personal and work responsibly – working safely and in a responsible manner constitutes our licence to do business. Everything we do is dependent on the safety of our workforce and the communities in which we operate. We are absolutely committed to delivering projects safely wherever we work in the world, and in doing so, safeguarding the environment for future generations.
Lead by example – engineering and constructing a fit-for-purpose built environment is a complex challenge. Achieving the best results requires vision and the courage to face difficulty, speak up and stand by what we believe. We always strive to do the right thing. We explore new ways of thinking and are unafraid to ask for help. We are honest with ourselves and actively seek feedback from others. We want to create an enduring legacy for future generations.
Work as one team, listen to everyone – we believe that the whole is greater than the sum of the parts and that more can be achieved as a united team than as a disparate group of individuals. We achieve greater success when we collaborate as a business and an industry. We put the team ahead of our personal success and commit to building its capability.
Find or follow a better way – we believe the industry needs to seize the opportunity to be more radical and innovative. This will place greater emphasis on a more talented workforce, adopting new and better approaches to engineering and construction. We embrace this challenge by constantly striving to solve challenges through devising smarter engineering solutions that give Laing O’Rourke competitive edge and over time, drive industry-wide transformation.
Deliver on our promises, aim to exceed - we trust each other to deliver on our respective promises. We work in a challenging and potentially hazardous business, and are committed to excellence plus in everything we do through the systematic and disciplined management of our operations. We live by the rules and standards we set for our company. We commit to quality outcomes for our clients, continually learn and improve what we do and if something is not right, we fix it.
Collaborate with Clients and Partners - We secure and sustain client relationships by developing and providing highly engineered construction solutions which offer value in terms of price, quality, safety and environmental impact, which are supported by the requisite technological, commercial and operational expertise. We also seek mutually beneficial relationships with contractors, suppliers and in joint ventures to promote smarter engineering and construction methodologies that continually improve the built environment.
The unique combination of our technical expertise – the ‘what’ – and our values – the ‘how’ – will create a formidable force that drives Laing O’Rourke to new levels.Ray O'RourkeChairman